Digital Experience
Digital Experience (DX) is a much bandied about term. What does it mean for you and your business. We know that consumers are empowered with always-on connectivity and that has dramatically changed the expectations of your customer. Customers today, demand an individual experience….a segment of one.

The question is, how can your organization leverage the impact of digital innovation to better engage your customers and to do so more efficiently and effectively then your competitors. The answer is that you must develop a DX strategy. You must bridge the silos of your web site, mobile app, offline and backend systems and you must think of DX strategy as being a significant foundational piece of your CX strategy.

DX strategy is not IT driven it is a customer driven. There is a significant difference between implementing digital technology and actually leveraging it to improve your customer’s experience with your organization and addressing their needs and wants. A well-defined DX strategy will help you to define how you meet and exceed your customer’s expectations to create brand loyalty and drive revenue.

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One thing is for sure, you cannot separate DX from your business, brand and customer experience strategies. DX is fundamental to successful customer engagement and customer engagement is fundamental to your long-term profitability.

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USA

Cnetric Inc. 
300 Spectrum Center Dr. 
Suite 400 
Irvine, CA 92618

CONTACT DETAILS

Tel: +1-703-388 9246
Contact: Dennis Menendez
info@cnetric.com (For general enquiry)
sales@cnetric.com (For sales enquiry)

 

CANADA

Cnetric Canada Inc.
90 Burnhamthorpe Rd West
Suite 1400
Mississauga (Greater Toronto Area)
Canada ON L5B 3C3

CONTACT DETAILS

Tel: +1 289-374-6377
Contact: Vivek Chandrasekhar
info@cnetric.com (For general enquiry)
sales@cnetric.com (For sales enquiry)

AUSTRALIA

(ABN: 99 110 467 162)
Suite 3, Level 1
17 Sydney Road
Manly NSW 2095
Australia

 

CONTACT DETAILS

Tel: +61-411 221 546
Contact: Brett Ison
info@cnetric.com (For general enquiry)
sales@cnetric.com (For sales enquiry)

INDIA

#246 SRS Plaza
4th Floor, 13th Cross
Indiranagar 2nd Stage
Bangalore 560038, India

CONTACT DETAILS

Tel: +91-80-41515084, 41515085
Fax: +91-80-41515083
Contact: David Paranjothy 
info@cnetric.com (For general enquiry)
sales@cnetric.com (For sales enquiry)

ASEAN

ASEAN Registered Office
#42-01 Suntec Tower Three
8 Temasek Boulevard
Singapore 038988

CONTACT DETAILS

ASEAN:
Tel: +91-9845164517
Contact: Arul Mony
info@cnetric.com (For general enquiry)
sales@cnetric.com (For sales enquiry)

UK

46, Syon Lane
Middlesex
London TW7 5NQ
UK

CONTACT DETAILS

Tel: +44 2038 085701 
Contact: Arul Mony
info@cnetric.com (For general enquiry)
sales@cnetric.com (For sales enquiry)

REST OF THE WORLD

7 Milford Road
Milford Auckland 0620
New Zealand

CONTACT DETAILS

Tel: +61-411 221 546
Contact: Brett Ison
info@cnetric.com (For general enquiry)
sales@cnetric.com (For sales enquiry)

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