Learning and Knowledge Management

  • "Employees spend 7% to 20% of their time on the job replicating existing solutions for others." Delphi Group
  • "44 percent of employees are poor or very poor at transferring knowledge." Ernst & Young

Knowledge is one of the most valuable organizational assets. The efficient management of knowledge can give your organization a distinct competitive advantage in the market. When we refer to “knowledge” we are referring to intellectual property, processes and methods, etc. that are unique to your organization.

Mismanaged corporate knowledge can translate to process redundancy, subpar performance, marketing mistakes, customer attrition, low employee retention, and revenue loss. Organizational silos stymie the democratization of knowledge, which can lead to costly repeated mistakes and wasted time and inefficiency.

 

Effective Knowledge Management:

  • Enables more efficient decision-making by delivering relevant information at the time of need.
  • One source of the truth for relevant information and resources.
  • Enables reuse of documents and subject matter expertise.
  • Democratization of important information and processes throughout the organization.
  • Helps to promote standards for processes and procedures.
  • Stimulates innovation and growth.

CASE STUDY 1

CASE STUDY 2

CASE STUDY 3